Cancel in one click. Keep what you paid for. Refunds for our mistakes.

1. How billing works

• Paid plans are recurring subscriptions: ₹299 / month or ₹2,499 / year, charged through Razorpay by UPI Autopay or a card e-mandate at the start of each period.
• Free needs no card and never expires. There are no trials, coupons or lifetime plans.
• Your plan activates when Razorpay confirms the first payment — usually within seconds. Until then the profile shows “activating” and nothing more is charged.
• A receipt is emailed for every successful charge.

2. Cancelling

• Cancel any time from your profile with “Cancel renewal”. No email, no form, no waiting.
• Cancellation takes effect immediately at Razorpay: the mandate is stopped and no further charges are made.
• Your paid access continues until the end of the period you have already paid for, and that date never moves later. Mock-test reports you completed stay readable after the plan lapses.
• Cancelling does not delete your account or your progress. You can subscribe again later.

3. Refunds

• A charge for a period that has started is not refunded when you cancel — your access runs to the end of that period instead. Cancel before the renewal date to avoid the next charge.
• We refund in full, to the original payment method, any charge we made in error: a duplicate charge, a charge after you cancelled, or a charge for a plan that never activated. Write to billing@decembercode.tech with the Razorpay payment id from your receipt; we reconcile against Razorpay’s records and confirm by email.
• If a paid feature is withdrawn during a period you have paid for, we will tell you and offer a fair remedy, which may be a proportional refund.
• Refunds are issued through Razorpay; how long they take to appear depends on your bank or UPI provider.

4. Failed and late payments

If a renewal payment fails, Razorpay retries it. Your access continues for a short grace period while that happens; if the payment cannot be collected, the plan pauses and the account returns to the free tier with all progress intact. You can subscribe again at any time.

5. Questions

Billing questions go to billing@decembercode.tech. Never send card or UPI details by email; we do not need them. See also the terms of service and pricing.